How to obtain extra funding for Plan Management

Please download and provide this letter to your Local Area Coordinator (LAC) to request for Plan Management to be included in your budget.

The funding is in addition to your plan and will not cost you anything.

The process of update your plan to switch from Self or Agency Managed should take a few weeks.

Sending Invoices or Bills to Us for Payment

You or your providers can send invoices to us via email at [email protected].

If the invoice is forwarded by you, or if you have informed us in advance of the providers you will be using, we will consider this your approval for invoices to be paid. If you have requested to approve individual invoices, or if an invoice is received from an unknown provider, we may contact you for approval prior to payment.

Receiving Monthly Statements to keep you up to date

Abilities Enabled will send you a statement every month for all the claims we have processed against your plan. We will also update you on your total budget and funds remaining in various support categories.

If you have any questions or concerns in regards to the amounts claimed we encourage you to contact us at your earliest convenience.

How to Claim a Reimbursement

Occasionally you may pay upfront for items or services that are aligned to your NDIS goals and budget plan. We would process a reimbursement back to your bank account which would take approximately 1-2 business days.

Please provide the following details with the receipt or paid invoice.

Reimbursement Template

Receipt or Service Date27 September 2021
Receipt/Invoice Number (if applicable)INV-0001
Supplier NameWoolworths
Supplier ABN00 000 000 000
Item DescriptionPersonal care items
GST Amount$10.00
Total Amount$110.00

Send the receipt or paid invoice with the above information to [email protected].

Reimbursements with all the correct information are processed and paid within one business day.

Try our Online Reimbursement Claim

Participant or Nominee
If Applicable

Frequently Asked Questions (FAQs)

What is NDIS Plan Management?

Plan Management is one of the options for managing your NDIS funds.

Plan Managers claim directly from the budgets in your plan to pay your providers on your behalf.

As your plan manager we will:

  • pay your providers for the supports you purchase
  • help you keep track of your funds
  • take care of financial reporting for you
How do I send my invoices to be paid?

You can email your invoices to us directly at [email protected].

You can also ask your providers to email the invoices directly to us. If your providers are sending the invoice directly to us please make sure they include your name and/or participant number so we can clearly identify that it relates to your plan.

Am I eligible for plan management?

If you are a participant in the NDIS you can choose plan management. Make sure you let your LAC know you want plan management when you go to your planning or review meeting, so they can include it in your plan.

What are the benefits of plan management?
  • Greater choice of services and providers
  • No stressful admin for you
  • We pay your providers for you and help you keep track of your budget
Does it cost me anything to choose plan management?

There is no additional cost to you to choose plan management, and it will not affect the funding in your plan or the amount of money you have available for other supports.

The NDIA provides additional funds in your plan to pay for plan management, on top of your other funded supports.